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Troubleshooting an access wrinkle

Dec 16, 2019

If you encounter a link in the library catalog that starts with https://yeshebi.ptsem.edu/login?url=, please remove that piece and the link should work. (Some of the links in Summon also have this problem, because Summon includes catalog records.)

For example, https://yeshebi.ptsem.edu/login?url=https://bp9sf7rp2h.search.serialssolutions.com/ejp/?libHash=BP9SF7RP2H#/search/?searchControl=title&searchType=title_code&criteria=TC0001461282&titleType=BOOKS&language=en-US doesn't work.

But https://bp9sf7rp2h.search.serialssolutions.com/ejp/?libHash=BP9SF7RP2H#/search/?searchControl=title&searchType=title_code&criteria=TC0001461282&titleType=BOOKS&language=en-US does work.

The work that we did over the weekend did not fix this problem, unfortunately.

We continue to work with the vendor to resolve the issue and apologize for the inconvenience.